At Captain Jetter Plumbing, we are committed to providing quality plumbing services while respecting and protecting your privacy. This Privacy Policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.

1. Collection of Personal Information

We collect personal information to provide our plumbing services effectively. This information may include your name, address, email address, phone number, and other details relevant to our services. We collect this information through various channels, including phone calls, emails, website inquiries, or in person.

We use this Personal Information to provide our services, communicate with you, and send information about our services or promotions. You can unsubscribe from marketing communications at any time by contacting us directly.

2. Sensitive Information

Sensitive information, such as health details or membership in trade unions, is not typically required for our services. However, should we need sensitive information, it will only be collected with your explicit consent or as required by law.

3. Use of Personal Information

We collect your Personal Information primarily to:

Provide plumbing services to youCommunicate about service updates or appointments.

Respond to your inquiriesImprove our servicesSend you marketing materials (if you consent)

We will only use your Personal Information for secondary purposes directly related to the primary purpose, in situations where you would reasonably expect this use.

4. Disclosure of Personal Information

We may disclose your Personal Information to third parties in certain circumstances, such as:

With your consentWhere required by lawTo our trusted contractors who assist in providing our plumbing services. We will not sell, rent, or trade your Personal Information to third parties.

5. Security of Personal Information

We take reasonable steps to protect your Personal Information from misuse, loss, and unauthorized access or disclosure. We store your data securely, and when it's no longer required, we will destroy or de-identify it.

6. Access and Correction of Personal Information

You have the right to access the Personal Information we hold about you. If you wish to review, update, or correct any of your information, please contact us. We may request identification to ensure that the request is legitimate.

7. Retention of Personal Information

We retain your Personal Information for as long as necessary to provide our services or comply with legal obligations.

8. Updates to this Privacy Policy

This Privacy Policy may be updated from time to time, and the latest version will be available on our website. We encourage you to review this policy periodically.

9. Complaints or Inquiries

If you have any questions or concerns about how we handle your Personal Information or wish to make a complaint, please contact us using the details provided on our website.

Contact Information: Captain Jetter Plumbing

This Privacy Policy ensures that Captain Jetter Plumbing

complies with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). For more information, you can visit the Office of the Australian Information Commissioner at

www.oaic.gov.au.